Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
I agree with the other reviews that Scotch Head Cleaner Plus is/was an excellent product; that is why I was willing to buy such an item used. I used my previous copy of it for over 15 years successfully.
Unfortunately, I was sent 2 copies of an inferior head cleaner made by a different manufacturer.
An item like this is hardly worth the return postage to send it back. It left me a little disappointed on my first purchase at Amazon, though I have 5 more items on the way from other sellers and hope they uphold Amazon's reputation.
The fluid provided was insufficient. You can solve the problem by using rubbing alcohol and purchasing an eyedropper to measure the fluid. Otherwise, the cleaner works fine.
There are some things you shouldn't buy through a reseller. The Scotch VCR Head Cleaner I purchased through an independent vendor on the Amazon.com site arrived with the alcohol tube broken and empty.
