Problem trying to change name
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I've been using PayPal since 2001 but for some reason PayPal decided to limit access to my account for no obvious reason the other day. To fix this I need to first change the name on my account to my official name (e.g. Anthony instead of Tony). I've gone through this process twice submitting the required documentation in both cases (photo id and bank statement) but the issue is still not resolved and PayPal don't seem to be doing anything about it. It also seems impossible to log a support ticket other than about a specific transaction which is not the case here. Why on earth don't they deal with this quicker or at least provide some sort of status update? I didn't even get an email when I submitted my id documentation which is why I submitted the same info a second time asssuming that the first attempt failed or something. Really frustrating especially since even when I get this sorted I then have to tackle the account limitation issue.
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You can only change a name for 2 minor characters or for legal reasons so not sure your name change will be successful unfortunately but good luck.
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Kudos / Solution appreciated.
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If you don't believe me then try paypal...........scroll down to Paypal Olivias post.
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Just to be clear this is the option that I am trying to use because my PayPal name is not my legal name (as I mentioned earlier it's similar to my name being Tony Smith on the account but Anthony Smith on official documentation - this is not my actual name by the way - just an example).
And I have submitted the requested documentation (twice) but still no action or update from PayPal...
Really poor service. 🙄
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