Can't link bank account because of the "Use English characters only" error
Moisei
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Posted on
May-19-2022
10:02 AM
Hello,
I would like to add my bank account to my profile but I can't fill the account form because it complains on the bank name field with the error "Use English characters only." I am typing in English, of course, and I've tried different combinations of words and letters and upper and low cases, but it is always the same.
Please advise,
Moisei.
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Banks & Cards
5 REPLIES 5
ronenfe
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Aug-04-2022
04:28 AM
kosta998
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Aug-08-2022
12:18 AM
kosta998
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Aug-08-2022
07:57 AM
I found a solution. Instead of Hapoalim you need to input Bank Hapoalim Ltd. Thanks to a support of paypal!
So its not a language problem, you just need to use a full name of the bank. But the error message is wrong.
ronenfe
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Jan-26-2023
04:31 AM
Yes. You are right. It works when the first word is bank or a 2 letter word. That's a bad bug. Which still isn't fixed after so long. That's worrying that such a bug and no reaction to users reports happen in a company with access to sensitive information. Also they don't let you transfer money to your PayPal account from the Israeli account. Also when adding the account I got an error saying they couldn't verify my identity and I needed to call them and they told me to try again and it worked.
yu_me
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Jun-29-2023
11:12 PM
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